This post first appeared on awesomelytechie
If you think that it’s only the giant businesses that can have their own mobile apps, you might be missing out on a great opportunity. Small- and mid-sized companies are beginning to develop their own apps and making the most of the mobile trend for building amazing customer experiences.
Small businesses want to be ahead of the game and choose mobile developers who help them create their own dedicated apps to stand out from their key competitors. That’s why they take their marketing strategy to the next level by designing a new space for interacting with customers.
Here are 6 reasons why your business needs an mobile app.
1. An app serves as a direct marketing channel
There are many functions that apps can serve. They can provide customers with information, booking features, prices, search functionalities, messengers, and many more.
The most important benefit of having a mobile app is that all that information you want to provide to your customers – for example, news about special promotions and sales – will be right at their fingertips. You can use push notifications for directly reminding customers about your brand, products or services, whenever it makes most sense.
Do your research on your target audience, pick the right mobile platform, and you will be ready to take your marketing to the next level.
2. Apps help to build brand awareness
The mobile app will work like an advertisement on the smartphones of your customers. You can make your app functional or stylish, but what really matters is that it has the features your customers like.
Your app should be well-designed and beautiful. The more often you get your target audience to interact with your app, the sooner they will be likely to buy your product. It’s called the effective frequency rule in advertising – it means that seeing or hearing about your brand for about 20 times is what gets your customers to notice you.
3. Apps boost customer engagement
Developing a mobile app isn’t cheap, but you will be providing your customers with a way to reach you. Add a messaging feature in your app and you’re bound to revolutionize the communication with your target.
Mobile apps are great for improving customer engagement with businesses because they are flexible and offer users the choice when it comes to interacting with brand content. Think about how your customers would prefer to communicate with you and implement your insights in the app to boost customer engagement.
4. Apps help your business stand out from the crowd
Even though mobile apps are all over the place, at the small business level they are still quite rare and that’s why you should invest in one. You will take a big leap ahead of your competition. Your target audience will be amazed by your forward-thinking approach. And your brand will only gain in the process.
5. Apps helps to cultivate customer loyalty
Another key reason why it’s smart to invest in a mobile app is customer loyalty. Your target audience is bombarded with information 24/7. Facebook ads, email marketing, websites, coupons – it’s easy to lose your impact on customers because of the sheer amount of advertising that they’re already surrounded with.
To make a real connection with your customers and boost their loyalty to your brand, you need to provide them with a unique means of interacting with you. And mobile apps is an excellent tool for the job.
6. Apps bring you a wealth of insight into customers
Finally, mobile apps enable brands to receive detailed information about customer behaviors as well as feedback from the segments that are using the app. Thanks to that kind of data, you’ll be able to identify new business opportunities and improve your products to meet the demands of your target.
Collecting that kind of valuable information, you will not only better understand their demographic but you will also be able to divide your audience into the most and least profitable segments and use all that information to enhance your product.
So gather your team, educate yourself to pick an honest app development company, and start developing your own mobile app. These 6 reasons are enough to prove that developing a mobile app for your business is worth the effort.
Thomas is an IT specialist at Ready4s and a tech writer. The day he retires he will probably become a full-time writer and spend the rest of his days blogging about software-related topics. He has also worked a lot with startups and small companies, and would like to help aspiring entrepreneurs realise the potential of technology for their businesses.